Delivery and Returns

Delivery and Returns

Shipping costs Flat Rates as outlined below

We aim to dispatch of the shelf items within 1-2 days of order receipt,  We offer TRACKED postage on any item and We Buy Wargames cannot be held responsible if items go missing in the post when this option was not Used/Paid For.

Flat Rate Shipping = Free
Flat Rate Tracked Option = £2.00
Collection In Person = Free Collection

(Please Note Buyers from outside the UK may incur Import/Tax ect as designated by your country's laws, These charges will be the buyers responsibility and We Buy Wargames can not be held responsible for these and please check your tracking number to see when your item is with your customs Dept. We carnt be held responsible for items held by Customs)

Delivery Times
All quoted times are from Day Of Dispatch :-
Please allow 1 - 3 working days for delivery in the UK.

Delivery times are not guaranteed, for standard delivery, We Buy Wargames will only be able to resend or refund UK orders after a period of 28 days has passed, for European / International orders this period is 48 days. Along these guide lines We Buy Wargames can not be held Liable for any supplementary costs incurred by a customer caused by a delayed/lost/misrouted orders. Claims of missing/Lost Deliveries MUST be made within 48 days of purchace so we can process claims with our postal services outside this time We Buy Wargames hold no responsibilities for reclaiming your lost items.

In the event that you receive products you are unhappy with please contact our sales team on to arrange a return, We will cover costs incurred for the return and we can arrange a replacement, rework or refund. Our goal is for you to be happy with your purchase and will work with you to archive that goal. This does not affect your statutory rights.

Cancelling an order
If you wish to cancel an order please contact quoting Cancellation #(Order Number) before we dispatch your items, If your item has already been sent out please wait for delivery and return it to us but advise us of this intention on the same email address so we can process your cancellation quickly.